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Feel so let down. Options
Paula-C
#1 Posted : Thursday, May 10, 2012 2:10:01 PM Quote
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Joined: 12/3/2009
Posts: 838
Location: Nottinghamshire
Hello Everyone

Got to tell you all about my raised ALT results. Before I start telling my tale I must emphasis that all of this was unchartered waters for me, I don't really know what is classed as being a really high ALT result (nurse did tell me six or seven hundred, but wondered if that was so I wouldn't worry too much), so if I am making a fuss about nothing then forgive me.

I was diagnosed May 2008 and been having regular blood test ever since. Never had a problem with them, started MTX June 2010 so I have a record of these results. I always check them myself, the nurse always put the months before results in my book when I go for monitoring, I have always been told that if there is a problem they will ring me straight away. My ALT result have always been high teens, low twenties up until November last year, when it rose to mid fifties, this I think is due to me stopping taking it orally and injecting it, was told that they don't worry until it gets over 70 so not to worry.

I went for my monthly monitoring last February and was told that it would be OK to have bloods done every two months. I told the nurse I was going to Spain in March for a month so she booked me in for a test the week before I went, with the understanding that I would start two monthly ones when I got back.

I went for my monitoring March, hadn't even sat in the chair when the nurse on looking at my months before result on the computer screen asked if I had been partying. I knew straight away that my ALT level must of been high the month before, she told me it was 157. I was shocked, nobody had rung to tell me, the nurse also could not understand why. I had been injecting the toxic stuff into myself for a month when I shouldn't of been. The nurse did say it could be just a blip, or a mistake in the lab and told me to ring after three that afternoon to speak to the specialist nurse to see what the result of that days blood test was.

I phoned and was told it was 201. Was told to stop taking MTX, told the nurse that I was going away for a month (the following Monday evening we where driving to the airport for an overnight stay for an early morning flight Tuesday morning). Was told that there was nothing really that they could do, so I would have to wait until I got back. I then got a phone call the following morning, the consultant had see my result, spoken to the Sp. nurse and because I was going away for a month wanted me to have another blood test on Thursday, I did say to the nurse and she did agree that I couldn't see much happening in a few days with my blood..........how wrong can you be, the result of that test was 257, it had risen 25% in a few days. That did panic me abit, I asked about being on SLZ, 'Oh you take that as well, you'd better stop taking them'. This left me going away taking no DMARD's at all, so I asked about having a prescription of steroids incase I need them. She said she would ask the consultant.

She then phoned to ask if I would have another blood test on Monday, I asked about taking paracetamol's with my anti inflammatories, 'Oh you take anti infammatories as well, you'd better stop taking them and just take paracetamol's, anyway you shouldn't take steroids and anti infammatories'. Good job I asked about that then isn't it? I had to pick up my prescription for the steroids when I went for my blood test. Went for the blood test, saw the nurse, looked at the prescription, it was only for 1 week. It had been hand written so she changed the 1/7 into 4/7, nothing else she could do about that was there? I was told to phone after two for the result of that days blood test.

The nurse phoned me at 1.30, the consultant had rung her with my results, they had gone down to 131, so the thinking was that the MTX was too much for me and they would once I had had two blood results in a normal range they would start me back on a lower dose. Don't really know what they are going to do about that because injecting the MTX was a last ditch attempt for me before being assessed for anti tnf's. There is a clinic on a Monday afternoon, it starts at 1pm.. so I had visions of the consultant in between seeing patients looking for my results. I have to ask myself is that because he was worried about me, or more because he realised that they had made a mistake?

I did have a blood test done in Gibraltar, that was back within normal levels (I will when I've got time post about that in the Steam Room section) and since I've been back have had another one and it in now.........drum role here................23. So the panic is over. I've got to see the consultant on Thursday to see what happens next. Will post to let you know what he says.

Until this happening I have had nothing but praise for my rhummy team, but I just feel so let down at the moment.

Paula x
crazychick
#2 Posted : Thursday, May 10, 2012 6:11:25 PM Quote
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Joined: 12/6/2009
Posts: 177
Oh dear Paula you have really been through quite a trauma and it sounds like they have neglected you with not stopping all your drugs at the sometime.

21 months ago i was on leflunomide and after 2 1/2 weeks collasped and was admitted to hospital with liver failure. My ALT was 81 on admittance and gradually climbed to 265. I was very unwell with stomach pains and sickness and felt awful. I was in for 2 1/2 weeks. All my RA drugs were stopped immediately apart from my co-codomal for pain.

I hope you will get some answers soon.

Love Shirley x
smith-j
#3 Posted : Thursday, May 10, 2012 8:11:33 PM Quote
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Paula

You poor thing no wonder you feel let down. It is the same old story I am afraid that it sounds as if someone has not done their job and all the running around is to cover themselves now that they realise they have made a mistake in not monitoring you more closely.

I changed over to injectable Methotrexate but had to stop as it was too potent and my blood test results were not good. I went back onto the Methotrexate tablets and everything seemed to settle. They then moved me on to anti-tnf's.

Hopefully you will get some answers with your appointment but I am sure it must have been a very worrying time for you when you should have been enjoying yourself in Spain.

Let us know how you get on.

Take care

Jackie
xx
Sara-R
#4 Posted : Friday, May 11, 2012 9:17:53 AM Quote
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Joined: 11/20/2010
Posts: 244
Location: Cornwall
Hi Paula,

Welcome back! So sorry to hear about your trials and tribulations and big slapped wrists for your rheumy team over your bloods monitoring. I have often wondered how good this system is. Having spent a good deal of my working life in big, naturally dysfunctional organisations I've never really trusted it to work properly.

Although I'm probably a right royal pain in the bum I always ring a couple of days after the blood test and ask if its alright to keep taking the drugs. The receptionists at the surgery are always good for a laugh and we know each other very well now! When I went to the dispensary yesterday the lass had my package ready and waiting for me, this is when you know you spend too much time at the docs.

Maybe this is one of the advantages of living in the sticks, my surgery monitor me and not the rheumy team. I most certainly wouldn't trust a big hospital system to work properly all the time, am I just an old cynic and getting worse as I get older?!

If you're feeling up to it maybe a complaint is in order. Sometimes its the only way to make them sit up and improve the way they do things.

Take care and hope you're feeling better soon.

Sara
x
jeanb
#5 Posted : Friday, May 11, 2012 6:40:12 PM Quote
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Posts: 3,006
Location: Timperley
Oh Paula - how worrying for you. I can understand how let down you must feel.

My team don't worry until my ALT rises above 150 and then I'm pulled off the meds. Usually after two or three weeks things go back to normal levels and I re-start the drugs. This has happened 3 or 4 times over the past couple of years but hasn't done any lasting damage (confirmed by liver scans). The rheummy team fax my results over the my GP each month (unless I have had the tests at the GP surgery)and I pick up a copy. If the ALT is above or around 150 I just take myself off the mtx until it's settled down again and then re-start.

Do take care and really looking forward to seeing you in coventry.

Lots of love
Jeanx
zena_mary
#6 Posted : Friday, May 11, 2012 8:38:27 PM Quote
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Joined: 1/21/2012
Posts: 388
Location: Powys
Gosh Paula. what a poor service. It makes me realise what a good G.P, dep. I have got! My results are always sent to me a week after my bloodtest. There is always a reasuring message to say that all is fine and if there is any problem I am told to make a telephone app. with the G.P.
Hope you are soon back to normal, Zena x
Naomi1
#7 Posted : Friday, May 11, 2012 10:31:11 PM Quote
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Location: Torbay
It does sound like you have received a chaotic and unsatisfactory service. I think a complaint is in order so that the mistakes can be identified and hopefully people will receive the extra training necessary to stop this kind of thing happening again.
mazza59
#8 Posted : Friday, May 11, 2012 10:38:28 PM Quote
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Joined: 5/7/2012
Posts: 149
Location: S E London
Hi Paula,
It does sound as if your treatment has been very shoddy.
I don't get the results of my blood tests, apparently it's "not something they do". I will only hear if there is a problem.
I hope you get everything sorted out but I too think a letter of complaint is appropriate.
All the best
Mary
LynW
#9 Posted : Saturday, May 12, 2012 12:51:24 AM Quote
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Joined: 12/4/2009
Posts: 2,127
Location: Thornton Cleveleys
Hi Paula

So sorry to hear about the worrying problems you have experienced. This kind of thing seems to happen all too frequently, certainly from my experience anyway. Whilst sending in a complaint seems, perhaps, the obvious way forward I've found it does little or nothing to improve situations such as these and simply serves to get people's backs up! Often at times like these writing a letter and necessary follow up is more than we want to be bothered with bearing in mind the amount of bureuacracy and red tape involved! It all comes down to lack of awareness of inflammatory disease and the need for more training of staff, both professional and anciliary, employed in this field.

I hope you get some answers at your appointment; go well prepared and ready to do battle! Look after yourself Paula,

Lyn x
My son, Ian, completed the BUPA Great North Run on 15th September running for the National Rheumatoid Arthritis Society (NRAS). You can read his story at http://www.justgiving.com/ianlukewilson

Paula-C
#10 Posted : Saturday, May 12, 2012 2:48:54 PM Quote
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Posts: 838
Location: Nottinghamshire
Thank you all for your replies I do appreciate them.

Was surprised to read that Shirley (Crazychick) was rushed into hospital with liver failure with an ALT reading of 81 raising to 265. I realsie now that I was not being a drama queen after all. The thing is I didn't feel ill at all. In fact was feeling really well, just goes to show how different we all are.

After reading post on here and other forums I have had nothing but praise for my RA team.

I saw a specialist nurse 6 weeks after being diagnosed (we have three), was refereed to see Physio and OT. Both teams specalize in RA, unlike some hospitals who deal with any patient with any condition.

I have had two appointment with the foot man and been given inner soles and then inserts for my shoes.

Last year I saw the lovely Rachel (OT) who gave me such wonderful care and support when I wasn't doing so well. I told her I had trouble with my neck and shoulders sleeping and had been wasting money on pillows trying to find the right one, next appointment with her there was a variety of pillows from the back clinic that she got for me to try to see which one was best for me. She arranged for a perching stool to be delivered free of charge to my home. She did offer to come to my home and assess what else I needed. She filled in my application for my Blue Badge for me, asking me the questions and writing down what I answered. After I had started injecting MTX and was feeling better, we decided that I no longer need to see her, so I was put down for a review 12 months later, but if I need to see her before I only have to ring for an appointment.

If I ring the helpline in the morning I always get a phone call back during the day.

If I have a problem the nurse always gets me an appointment within a few weeks to see one of them (half hour appointments).

The consultant keeps a few appointments free for emergency each week, on getting my latest blood results I was given an appointment to see him two weeks later.

We always have the same nurses in the monitoring clinic and we always have a chat, they are more like friends now than nurses.

I like the appointment system that they have. You don't book your appointment with the consultant months in advance, you get a letter asking you to ring a few weeks before your next planned appointment. This I think is such a good idea, this means that the consultants appointments are not booked up for months at a time, so if a clinic is canceled for some reason, or you can't get to your appointment and have to cancel, you don't have to wait months for another appointment (hope that makes sense).

The list really is endless.

I have given much thought about making a formal complaint about it all but have decided not to. I don't want a black mark so to speak on my records that I am a patient that makes trouble. If I had had bad service from a shop, yes, you complain, make a fuss and then don't go back to that shop. I can't do this with the hospital, I need them. I did watch the Junior Doctors programmer on one of the BBC channels earlier this year and one did say that they would go the extra mile for a nice patient, rather that a moaning ungrateful one. Wrong I know but they are only human after all.

We all make mistakes and I was told by the nurses that the doctor checks the results and then rings them, I can only think that this would be the consultant. I will when I see him on Thursday ask what went wrong but I am not going to make a song and dance about it. I am going to write all my concerns down on a paper and tell them as soon as I go in so I won't forget anything.

After giving them so much praise I am still disappointed about the whole thing. The fact that they didn't check to see what other medication I was on, I had injected myself with MTX 5 times when I shouldn't of. The fact that if it had been noted when it should of been I would of been four/five weeks down the line before I went away, my ALT could of been back within normal range before I went away. I would not of had the worry that I had of what was happening to me with the added worry of being out of the country. I am not ashamed to say that I did break down in tears on the phone to the Sp.Nurse at the thought of just surving on paracetamol's whilst I was away. I cherish the time that I am with my grandchildren and I did not want them to see their Nana in pain, thats why I asked for the oral steroids. Something that I said I would never take, but I have said that about wearing Grannie shoes and taking MTX. I think with this illness, never say never. It really is a good job that I was going away, being told in Feb I was going to be put on two monthly monitoring, or I could of done 8 or 9 injections before it was pulled up.

The only good thing (if you can call it a good thing) that comes out of all of this is when the thought crosses my mind of 'Do I really need these drugs, have they made a mistake' well the pain that I was in after only one week verifies that I do need the drugs. The evening before I took the first lot of steroids I could harldy walk with pain in my feet and ankles, this shocked my daughter and by the morning, well I just didn't want to get out of bed because it hurt so much to move.

Just want to add what my wonderful husband (not at the time) said.

After taking the steroids and paracetamol's in the morning the stiffness and pain would start to wear off. One day it didn't, it just got worse, I couldn't remember if I taken them that morning. I think after four years of doing it you can sometimes be on auto pilot. Was worried that the RA was getting worse and that the dose was not enough. When we got back to the apartment I worked out how many I had taken, counted what I had left and from that I realised that I had taken them. Told him and his comment not only shocked me but I told him it was an utter insult to me...............Because you couldn't remember if you had taken them or not, do you think it was all in your mind. .........I felt like saying to him.....See my foot......and them kick him somewhere that hurts (meat and two veg here ladies) and then ask...........Well, you saw the foot coming and knew it would hurt, so is the pain all in your mind...............Fortunatley for him I am too much of lady to do that and I do love him really.

Thanks for reading!!!

Paula x
P.S. Jean I'm looking forward to meeting you too!!!!




sylvia
#11 Posted : Tuesday, May 15, 2012 9:46:15 PM Quote
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Location: kilwinning north ayrshire
paula i hope you get sorted, im still of mtx and so far fingers crossed (not to tight ) im ok we twinges now and then but i try to ignore them arcoxia seems to be holding it at bay i seem to have more confidence in my doctor than in my consultant who only see me for 10 mins twice a year doc sees me every month and if rhuimatiod gets bad again he will start me back on mtx or other one, i have seen rhuimatoid nurse only once in 3 years can never get hold of her and end up at docs if there is a problem,
i will see how you get on take care paula sending ((((( hugs to you ))))))))))
sylvia
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